Shipping policy – Nigel Cabourn

Shipping policy

Due to unforeseen courier issues, we are only able to offer shipping with Royal Mail at this time. This unfortunately means we are no longer able to ship to the following countries:

  • Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Italy, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.

We are actively looking for a solution that enables us to restart shipping to the affected countries, and we apologise to our customers for this disruption.

For customers located in Republic of Ireland, Germany, France, The Netherlands, Austria, Cyprus, Luxembourg, Malta, Portugal, Norway and Switzerland, these locations are covered by Royal Mail's International Tracked service. Any import duties and/or import VAT to pay is shown at checkout. We collect this payment from you and pay any  import charges on your behalf ensuring a quick and easy delivery.

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SHIPPING COSTS:

UK
Standard Delivery -
£3.80 for orders under £50
FREE Standard Delivery for orders over £50
Express Delivery - £5
Standard delivery in 2 - 3 working days
Express delivery in 1 - 2 working days

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Europe (ROI, France, Netherlands, Germany, Switzerland, Norway, Austria, Cyprus, Luxembourg, Malta, Portugal) - £12
Delivery in 3 - 10 days

USA - $20
FREE delivery for orders over $300
Delivery in 5 - 10 days

Rest of the World - £15
FREE delivery for orders over £500
Delivery in 5 - 15 days

DESPATCH INFORMATION:

All orders placed BEFORE 11am (UK time) on a working day will normally be dispatched the same working day. 

Orders placed AFTER 11am will be despatched on the next working day (eg place an order on Friday at 14:00 (UK time) and it will be dispatched on the Monday.)

EU customers:  We offer UK VAT Free shopping. Any import duties and/or import VAT to pay is shown at checkout. We collect this payment from you and pay any import charges on your behalf. This ensures a quicker, easier delivery for you with no unexpected extra charges.

Please also ensure you double check the size guides for any items you wish to purchase. Our customer service address is hello@cabourn.com if you are unsure of what size to purchase. If you return any items to us, we cannot refund any import duties or taxes we've paid for on your behalf. 

SHIPMENTS OUTSIDE THE UK and EU:

We offer Tax Free shopping for customers outside of the UK and EU.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

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Please Note: We cannot undervalue orders, or mark them as a gift.