SHIPPING COSTS:
UK
Standard Delivery - £3.80 for orders under £50
Express Delivery - £5 for orders under £50
FREE Standard Delivery for orders over £50
Standard delivery in 2 - 3 working days
Express delivery in 1 - 2 working days
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EU - £25 / FREE for orders over £150
Delivery in 2 - 8 days
ROI, France, Netherlands & Germany - £12 (Standard) or £25 (Express)
FREE Express delivery for orders over £150
Standard Delivery in 3 - 10 days
Express delivery in 2 - 8 days
USA - £15 (Standard) or £25 (Express)
FREE Express delivery for orders over £500
Standard Delivery in 5 - 10 days
Express delivery in 2 - 8 days
Rest of the World - £15 (Standard) or £35 (Express)
FREE Express delivery for orders over £500
Standard Delivery in 5 - 15 days
Express delivery in 2 - 10 days
DESPATCH INFORMATION:
All orders placed BEFORE 11am (UK time) on a working day will normally be dispatched the same working day.
Orders placed AFTER 11am will be despatched on the next working day (eg place an order on Friday at 14:00 (UK time) and it will be dispatched on the Monday.)
EU customers: We offer UK VAT Free shopping. Any import duties and/or import VAT to pay is shown at checkout. We collect this payment from you and pay any import charges on your behalf. This ensures a quicker, easier delivery for you with no unexpected extra charges.
Please also ensure you double check the size guides for any items you wish to purchase. Our customer service address is hello@cabourn.com if you are unsure of what size to purchase. If you return any items to us, we cannot refund any import duties or taxes we've paid for on your behalf.
SHIPMENTS OUTSIDE THE UK and EU:
We offer Tax Free shopping for non-UK customers.
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
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Please Note: We cannot undervalue orders, or mark them as a gift.
For full details, please visit our shipping policy page
Returns Policy
All of our products are made to the highest standards and we hope that you will be happy with your purchase. However, if you are unhappy for whatever reason, we can offer either an exchange or refund of the goods provided they are returned to us within 28 days of receipt of your order, unworn, complete with all original tags, and in original and resalable condition.
IMPORTANT NOTICE for non-UK orders: Please be aware that we cannot refund any import duties and taxes we pay for on your behalf.
We offer exchanges for UK customers only.
Please visit our returns and exchanges page for full details.
